Changing or cancelling a booking

If you booked with us

Call and we’ll check availability and re-price the change with you before anything is confirmed. Rules can vary by rate and location — some rates are flexible, others are stricter — and we’ll tell you which yours is rather than surprise you after.

Refunds and holds

Any amount paid to RentalForCar at booking is applied toward your rental; if a booking is cancelled, we’ll explain what’s refundable under your rate. A deposit hold is placed by the rental company at pick-up and released after return — the timing of the release is your bank’s.

If the rental company changes something

Occasionally a branch reprices a rental or a car isn’t available on the day. We’ll tell you the new figure before you accept it, and try to source an alternative first. Availability is never guaranteed, but you’ll always see the change before it happens.